strange pop up from premacy.websitwelcome.com Wanting password

When logging in to check my mail I get a popup from premacy.websitwelcome.com Wanting password and username. have not clicked it and program works fine after hitting the … (read more)

When logging in to check my mail I get a popup from premacy.websitwelcome.com Wanting password and username. have not clicked it and program works fine after hitting the X. Seems suspicious and I can not get rid of the popup with virus programs.

Moderator note: Moved from the Firefox Desktop forum to the Thunderbird Desktop forum.

Open

Thunderbird won't open - says already running

I've done EVERYTHING. New install of latest version. edited profile to point to saved data on USB external drive DELETED every instance of lock files terminated task nume… (read more)

I've done EVERYTHING.

New install of latest version. edited profile to point to saved data on USB external drive DELETED every instance of lock files terminated task numerous times. rebooted 3 times...

What now???

Solved 4

Can I use Wildcard Characters in Spam Filtering?

I'm getting Spam Emails from about 10 regular Spam Accounts and I wish to Universally Block them by adding Them to my Filtering Lists. I'm using the * Character as a Univ… (read more)

I'm getting Spam Emails from about 10 regular Spam Accounts and I wish to Universally Block them by adding Them to my Filtering Lists. I'm using the * Character as a Universal Place Holder for the *@*.com, *@blah.blah.ca or com. The Filter works one Time then stops working for any fresh Spam. In other words, the Filter doesn't Filter any new Spam from these Addresses. Why?

Open 1

I can add an account on Thunderbird, but how do I delete an account that I no longer use?

I have an email account on Thunderbird that I no longer use that I want to delete that account. I can very easily add an account to Thunderbird, but I can't seem to find … (read more)

I have an email account on Thunderbird that I no longer use that I want to delete that account. I can very easily add an account to Thunderbird, but I can't seem to find any way to delete one. Is it even possible to delete an account?

Open 1

I am still canot open my yahoo.co.uk email account? I have deleted the account from Thurnderbird but I have tried to reinstall it It directes me to yahoo sign in page and when I signt it comes can no apps available?

I have tried reinstalling the account automatically and manually no matter which way I do it it just comes up awaiting authorization then just hangs there? I have doubled… (read more)

I have tried reinstalling the account automatically and manually no matter which way I do it it just comes up awaiting authorization then just hangs there? I have doubled checked all the settings, imap.mail.yahoo.com 993 OAuth. smtp.mail.yahoo.com OAuth 465 SSL/TLS I have done everything that I can find so am I missing something? Chris

Open 1

Unable to send messages

I can receive but not send messages, this has been going on for over a month now. I've tried several times to fix this but unable to correct it. The first error message p… (read more)

I can receive but not send messages, this has been going on for over a month now. I've tried several times to fix this but unable to correct it. The first error message prompted me to check password which I did. It worked for a few days, then it didn't. Checked with my IP to make sure I have the right port number and security settings: Port: 587, SSL/TLS. Started getting other error messages... this one is the latest: The message could not be sent because the connection to Outgoing server (SMTP) smtp.comcast.net was lost in the middle of the transaction. Try Again).

I'm on Macbook Air (Sierra 10.12.6). Using Thunderbird (115.18.0 (64-bit), says it's up to date. I've attached the last two messages and a snap shot of my smpt settings. My brain is fried from trying to figure this. I'm also wondering, if my OS software no longer supports this version. Any help would be greatly appreciated.

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Thunderbird has not downloaded new emails for one email address since July 3.

Thunderbird downloads new emails for all my emails except one. Has not downloaded on that one since July 3. Have reset various background settings to match other email … (read more)

Thunderbird downloads new emails for all my emails except one. Has not downloaded on that one since July 3. Have reset various background settings to match other email accounts. Running on Windows 10. Suggestions?

Using the same settings as my main account: imap.gmail.com SSL/TLS 0Auth2 Tried copying in same local directory as one that is working. No idea what all these do...

Solved 2

TB archiving messages without asking it to.

I just now saw an archive folder in Thunderbird containing 45 messages that I have either deleted or were still in my .Inbox. Actually, I have never archived any message… (read more)

I just now saw an archive folder in Thunderbird containing 45 messages that I have either deleted or were still in my .Inbox. Actually, I have never archived any message in Thunderbird. I haven't touched any of the settings to put this auto-archiving into play. I delete messages and compact folders. on a fairly regular basis to reduce the clutter. There was also a new Inbox sub-folder marked 2026 that I had not created and don"t particularly care about having. These changes are "un-arranging" my folders and messing with my system. Anybody have ideas how this happened, and how I can prevent it from happening again? Many thanks. Your help will be appreciated.

Open

Danger associated with preserving Yahoo mails

I have been trying to archive my 25 years of Yahoo mail before they delete most of it. I thought I had it done. Now I have had to start again. Did you know that setting T… (read more)

I have been trying to archive my 25 years of Yahoo mail before they delete most of it. I thought I had it done. Now I have had to start again. Did you know that setting Thunderbird to ISAM download all your emails will only get the first 10,000 of any folder with more than that in it? Yes indeed, so it seems. We have to set the yahoo download server to the 'export' server. prefix the existing name with 'export'.

)

I am locked out of my yahoo accounts now. And the attempts I made earlier to delete stuff to make room have deleted stuff that never got downloaded/archived because from a folder with more than 10,000. That's how it goes. Just thought I'd warn anyone who might be as unknowing as I was. I took advice to the contrary and believed it.

Open 2

Subscribe function inert

I cannot get the Subscribe function to do anything. I would like it to hide, in my Folder List, some of the extraneous folders that are present either as Mozilla default… (read more)

I cannot get the Subscribe function to do anything. I would like it to hide, in my Folder List, some of the extraneous folders that are present either as Mozilla defaults or AOL Mail flow-down folders.. From what I read, like a number of folks have simila or nearly similar duplicate Trash/Deleted Items, Sent/Sent Items & two labeled Drafts, albeit one's properties identify it differenet from its Drafts label as Draft (singular) while the other's properties identify it as labeled, Drafts.

For a cleaner Folder List appearance, I wish to hide the unused folders from the Foder List, I have the desired Sent, Drafts & Trash folder desitnations mapped in the TB Server settings, etc. (I assume there is only one avenue for this), thinking the unused foldes would then be available to be hidden. However, deselecting unwanted folders in Subscribe has never done anything, to any folder. When I return to the Subscribe window again, the deselected folders have been reselected.

I've seen a lot of messages here with many different suggesed remedies, but haven't found any one yet that was reported as being successful. Is there one?

Matt

Open 4

When I installed a newer version of Thunderbird I lost all my email Addresses

I updated t the latest version of Thunderbird but since then none of my email addresses were changed with the update. Tried all the advice on line but still can't retriev… (read more)

I updated t the latest version of Thunderbird but since then none of my email addresses were changed with the update. Tried all the advice on line but still can't retrieve my saved email addresses from the inbox and sent box

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After the lastest update all of the folders I've created and emails within them are missing

Thunderbird just updated and the next time I opened it all of the folders I created and the emails I'm storing within them are missing. I found my profile as directed. I'… (read more)

Thunderbird just updated and the next time I opened it all of the folders I created and the emails I'm storing within them are missing. I found my profile as directed. I'm not sure if I have a backup of it. I've included the screenshot as you ask for. I know that those folders and emails are there as I was playing around with the the 3 lines > View and when I moved between the different choices I saw my folders/emails are all in there.

Any assistance you can provide is appreciated!

Solved 38 1 197

Thunderbird went goofy

In the last month or 2, when I delete an email it does not show in the trash folder. I can wait from 5 minutes to even the next time I reboot my puter to finally see it i… (read more)

In the last month or 2, when I delete an email it does not show in the trash folder. I can wait from 5 minutes to even the next time I reboot my puter to finally see it it trash. Sometimes it sends it to the all mail or important folder instead of trash. And if I delete from there, it still takes tons of time to end up in the trash folder...if it even gets there. This seems to be getting worse by the day. I have clicked repair folder, no change, I have cleared Thunderbird's cache, no change. It's also now taking way too much time to load an email that contains a picture. This happens with at least 3 of these gmails. I'm at a loss here and extremely frustrated and about to change these gmails from imap to pop. win10 and TB is up to date. But it doesn't compact folders as much as it used to either. Any help appreciated

Open 2 1

Changes by my ISP forced me to change my Thunderbird servers settings, after which I restored my email backup to the new account without issue but all the messages disappeared after I went online to get new mail.

My ISP changed us to another mail provider. So I created a new version of my existing email with different server settings, then restored my email backup. I did this al… (read more)

My ISP changed us to another mail provider. So I created a new version of my existing email with different server settings, then restored my email backup. I did this all offline and it was successful. All my emails and folders were there.

Next, I went online to download new email, after which all of the messages and folders from the backup were removed (overwritten). I've tried repeating the process by removing the new account and reinstalling it, but I can't get my old emails and folders back. This is a significant problem because I have over a decade of financial and legal emails in the backup. I have tried a number of the solutions posted in the Community but have not been successful in getting my emails back. I'm using Windows 10 and Thunderbird 115.10.1.

Any insights are most appreciated.

Solved 7 1

Recently Unable to send (SMTP) from Thunderbird from Cox.com (now thru Yahoo).

I have used Thunderbird for years with complete success. Recently (within the past month) I have lost the ability to send (SMTP) mail and receive the following error mes… (read more)

I have used Thunderbird for years with complete success. Recently (within the past month) I have lost the ability to send (SMTP) mail and receive the following error message: "Send Message Error, Sending of the message failed. Unable to authenticate to Outgoing server (SMTP). Please check the password and verify the 'Authentication method' in 'Account Settings | Outgoing server (SMTP)." [I just change my from address to another one going through Network Solutions and the mail sends just fine.]

Everything seems to be in order when checking my settings. I finally called Yahoo and spent an hour on the phone with them, including a supervisor (in the background) and they were unable to correct the situation. Yes, since I had called them from their tech support line (I looked it up; did not call anything sent to me) and they worked on my computer trying to fix it. They finally said it was a Thunderbird issue and said I needed to contact Thunderbird.

I am able to send from my phone (Android) using the same cox.net e-mail address. My wife is able to send from her computer using her cox.net via Thunderbird. My wife's incoming mail is IMAP while mine are all POP.

I happen to have several cox.net accounts and get the same SMTP error on all. However, all receive POP mail just fine, but see the next paragraph.

[As an aside (?), I should note that after Yahoo attempted to "fix" the problem, ALL my incoming cox.net mail comes into ALL of my cox.net accounts regardless of which one is addressed.]

I don't even know where to start at this point. Thanks for any help.

Bill

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